e-Commerce describes the buying and selling of goods or services using the internet, and the transfer of money and data to perform these sales. This can be done using large existing platforms such as eBay, Etsy and Amazon or by creating your own online shop using e-Commerce software.

Potential benefits: Easier to start and manage a business, 24/7 trading, ease and convenience for customers, reduced costs of maintaining premises, automated inventory management, larger geographical customer base and analysis of buying habits.

Selected courses: 

Switching to trading online – What you need to know
by Business Gateway

Level: Beginner

Online tutorial explaining what’s involved in getting into online trading and, once you are set up, how to make a success of it.

No registration required.



E-commerce and selling onlne
by Alison

Level: Beginner

On this free online certificate course from Alison you will learn how to use e-commerce strategies and techniques to boost online sales and revenue. 2-3 hours to complete.

Registration required.



Get a business online
By Google Digital Garage

Level: Beginner

Find out how to build a digital presence, sell to customers online, and stay safe from hackers.

Registration required.



Take a look at our Digital Technology and Skills Support Directory A - Z for other learning opportunities.